The Coronavirus (Covid-19) is clearly a very serious issue from a public health and business perspective – I would say that around 60% of the questions I’ve been asked over the last week or so have been on the HR implications of it.
However, in the longer term, it may turn out to have some positive impacts for the world of work.
The first is that – because they currently have to – many organisations may realise that working from home, or other more flexible arrangements, are not a disaster and we may see a change in attitudes. Even those who still retain objections will find it difficult to argue against more flexible options if they are given evidence that it clearly works.
If your business has never used homeworking before, but may now be forced to, there are a number of important things you need to consider. This twitter thread by Gem Dale is a very useful starting point.
Clearly, there are still lots of jobs (probably a majority) that require people to attend work, but we may be surprised at the number that can be done remotely.
Secondly, in the UK, it may result in a long overdue reform of the Sick Pay system. For those who qualify for Statutory Sick Pay (SSP), they (and their employers) are bound by confusing and bureaucratic rules about “Lower Earnings Limits”, “Waiting Days” and “Linked Periods”. These date back to the time when employers were reimbursed some of their SSP costs by the Government, something which hasn’t been the case for nearly a decade. There’s no reason why a much simpler system can’t be devised that provides a basic ‘safety net’ without involving employers in complex calculations.
The crisis has also highlighted that a significant proportion of the workforce don’t even qualify for the minimum level of payment. The very low paid, some of those classed as ‘workers’ not employees, and the self-employed all miss out. Some employers have said they will pay some form of sick pay to these groups, but this has been (until today) discretionary. The majority of employment law changes next month are around limiting some of the ‘loopholes’ in employment rights and if the government continues down this road then an extension of sick pay may be one of the next areas it tackles. Indeed, the chancellor’s emergency announcement in this week’s budget may be the start – now that the bottle has been uncorked it may be difficult to reseal it.
Finally, we might see the end of presenteeism – the idea that people attend work even if unwell, because the business ‘expects it’. Having someone in your place of work passing on their germs to their colleagues because ‘there’s a deadline to meet’ is an unacceptable whether those germs are Covid-19, vomiting and diarrhoea, or seasonal colds.