In (slight) defence of Dave Ulrich

HR guru/thought leader/influencer Professor Dave Ulrich of the University of Michigan has copped for a bit of a kicking from many in the profession, for this tweet issued at the end of last week.

 

On the face of it, it’s an easy comment to criticise. Apart from the fact that not all organisations are driven by the profit motive, we can all point to companies that are “winning in the marketplace” in part by employment practices that are dodgy if not illegal – Ryanair, Amazon, Deliveroo, Sports Direct etc. It also has echoes of the 1980s attitude of ‘what’s good for the business is good for employees’

But there is an important point hidden in a badly worded tweet. We can have a bigger impact on employee wellbeing by promoting long term job security, decent wages and good working conditions than we can by well meaning but ineffective initiatives. All the “Employee Assistance Programmes” in the world won’t help the staff at House of Fraser. Organisations need to be financially secure and successful (however you define success) to be able to offer these – and HR’s role is to contribute to this, even if it’s not the most exciting or sexy part of our work.

One of the things I often challenge my CIPD students is to justify why they are making recommendations that may cost their organisations a lot of money,  if they cannot clearly articulate the benefits of doing so – and that in many cases this justification needs to be quantifiable in financial terms. Too often, we resort to hopeful statements about ill defined outcomes.

Nor is it an either/or position. Contributing to successful organisational outcomes is not at the expense of supporting employee well being. As the new CIPD profession map points out, HR professionals need to be Principles Led and Outcomes Driven. Each is as important as the other.

Maybe Dave did have a point after all?

The Luck of the Irish?

Here we are, only 5 months away from the Brexit date and, at the time of writing, no agreement on the arrangements for the UK to leave and the possibility of a “No Deal” Brexit still high. It’s small wonder that a number of my SME clients are considering options to set up operations in Ireland in order to continue trading seamlessly from April next year – especially when we read today that Brexit Secretary Dominic Raab is to order his civil servants to start issuing “No Deal” instructions to business.

But operating in a foreign country means following their employment laws. So how does Ireland differ from the UK?

The good news is that the Irish system – unlike many in the EU – is based on the same legal principles and processes as the UK. So it won’t look entirely unfamiliar to businesses and HR professionals. But there are some important differences, summarised below

Key Differences between UK and Irish Employment Law

Area of Law UK Ireland
Minimum Wage Different Levels based on age, and for apprentices Essentially an ‘under 18’ and ‘over 18’ rate although there are specific rates for those on training or in first two years of work after 18.
Working Time 20 minute Rest break entitlement after 6 hours working 15 minute rest break after 4.5 hours or 30 minutes after 6 hours
Pensions Auto enrolment No compulsory
Sick Pay SSP No compulsory
Holidays 5.6 weeks 4 weeks (with different  calculation rules for part-timers)
Zero Hours No guarantee (no work no pay) Guaranteed a minimum number of hours even if none worked (however, very few used – most employers would use “If and When” contracts – same as UK ‘casual’ – with no rights)
Agency Workers Rights only after 12 weeks with a company Rights from Day 1
Employment Status Employee, worker (limb b) or self-employed Employee or self-employed – no ‘intermediate’ worker status
Redundancy Payments Calculated on age and service Calculated on service only
Statutory Notice 1 week per complete year up to max of 12 Different ‘bands’ depending on service. Max 8 weeks after 15 years
Unfair dismissal Requires 2 years’ service Requires 1 years’ service
Working Time Can opt out of 48 hour max week No opt-out
Compensation No limit in discrimination or whistleblowing cases Limit of 2 years pay (discrimination) or 5 years pay (whistleblowing)
Settlement Agreements Can be used as an alternative to tribunal No such concept
Trade Union Right to recognition for collective bargain purposes if specific conditions met No statutory right to recognition
TUPE   More restricted definition of a transfer
Discrimination 9 protected characteristics 9 protected characteristics but some different to UK

·         Gender not Sex

·         Civil Status (= marital status in UK)

·         Family Status (parent of child under 18 – over 18 if disabled)

·         Member of Traveller Community

No: Gender reassignment, or pregnancy as a separate category (covered by gender)

Maternity Leave Pay Up to 52 weeks mat leave, 2 weeks after birth compulsory.

 

Employer must pay Statutory Maternity Pay if conditions are met

Up to 42 weeks mat leave.

Compulsory period of 2 weeks before and 4 weeks after birth.

 

No requirement on employer to pay, state maternity benefits available.

 

As with the UK, there is nothing to stop an employer offering above minimum conditions, but you can’t go below.

Obviously, this is only a general summary – more information is available from the Workplace Relations Commission which is broadly speaking the Irish equivalent of ACAS (although with more powers to inspect employers)

As well as recruiting staff in Ireland, some organisations are considering posting or seconding UK based staff there. At the moment, as both countries are EU members, this isn’t an issue. But in the event of a No Deal Brexit, will this change?

Yes. If the UK is not a member of the EU, or the broader EEA (which it won’t be in a No Deal situation) then UK nationals will be classed as third country nationals and will require a work permit. The good news is that Ireland has a considerably more relaxed approach than the UK – anyone from a third country can apply for a general employment permit unless they are in an excluded category of work (which can be found here).

So, relocation to Ireland is not too difficult in legal terms, although companies will need to think about plenty of other employment and non-employment issues. But – as per the Brexit secretary – now is the time to make your decision.

Important – this post is for general advice and information and neither Ariadne Associates or the author can be held liable if you take action based solely on the contents of it. You should seek professional advice, especially as the situation is changing daily.

 

Radical or Bureaucratic? Why Labour’s HR proposals may be both

With the current political turmoil in the UK, and the possibility that we may see a change in Government in the near future, this post looks briefly at the HR and employment related announcements made this month by the opposition and consider their effects on the profession. I should stress that I’m not looking at this from a political view – HR professionals (and businesses more widely) have a responsibility to ensure our organisations work within the law, whatever our personal views of a particular piece of legislation.

Five key announcements have been made by Labour’s John McDonnell in recent weeks, in a series of speeches.

1.       Ban ‘zero hours contracts’. I’ve written before that this probably wouldn’t solve the underlying problem – since employers would either go down the route of full casualisation, or offer ‘1 hour per week with the option to do more’ contracts. But from an HR perspective, other than the admin time caused by changing existing contractual arrangements, it might cause businesses to rethink their reason why they use these types of contracts.

2.       Raise the minimum wage to £10 per hour. Not really an issue from an HR perspective, as the current Government have previously said they want to raise the level to £9 per hour, this is more a political argument as to what level the minimum wage should be.

3.       Sectoral Collective Bargaining. Collective agreements still exist on an industry wide basis – not just in the public sector – in some sectors. (I still need to dig out my ‘pink book’ – below – occasionally). But given that union membership is at a low level, doesn’t exist in certain sectors and employers aren’t currently obliged to participate in sectoral bargaining even if they do recognise unions, this seems to be more of a long-term aim than a change that will have an immediate impact on the way companies interact with their staff.

4.       Right to paid leave for victims of domestic abuse. I don’t think anyone would disagree with the principle behind this (and we will shortly have to implement paid leave for child bereavement, so it’s not really an extra administrative task). But I can see a whole host of practical difficulties. Will individuals have to pre-declare to their employer that they are in an abusive relationship? At what point will the right kick in (physical abuse? Mental cruelty?)? What evidence will be needed? This isn’t to make light of a very serious issue, but it is a subject that requires sensitive handling from HR and simply setting it up a ‘procedure’ doesn’t seem to be the way forward. (I haven’t seen a policy document, simply the announcement, so if there is more detail on how this would work I’m happy to link to it).

5.       Compulsory Share Ownership for Employees. This issue attracted the most media attention, primarily because employers with over 250 staff would be ‘forced’ to give employees a percentage of shares (up to 10% over a period of time), allowing them to earn dividends on top of their wages. Employee shareholding is not a new concept, there are many companies that operate schemes that allow some or all employees to be given shares in the organisation. Nor are ‘compulsory’ schemes anything unusual – companies are already required to enrol employees in a pension scheme and to make financial contributions to it, while a chunk of profits is already taken from larger companies in the form of the apprenticeship levy. In one sense the idea is simply a different approach to that taken by the Cameron government, but with the same aim – to allow workers a greater stake in their employer. From an HR perspective –  having spent several years working in an employee owned business – the major immediate challenges will be for learning and development professionals who will need to devise training on the different roles and responsibilities of an employee and a shareholder, and responding to the argument “you can’t sack me, I’m a shareholder” in disciplinary hearings.

And while we shouldn’t undersestimate the possible cultural effects of these proposals, the devil will be in the detail for most of them. Will they go the way of the ill-fated “Statutory Dismissal and Grievance Procedures” introduced – and quickly abolished – in the early 2000s? Or will they become just part of the regulatory environment for HR, like maternity leave or compulsory redundancy consultation? Only time (and the result of the next general election) will tell.

IMG_0036

 

 

No Deal – no pay?

The Government’s recent decision to publish a series of papers outlining what organisations should do in the event of a “no deal” Brexit has attracted a good deal of publicity and comment. But one that didn’t get much media attention was on “Workplace rights”.

The reason it didn’t is that there will be almost no change to employment law as a result of the UK leaving the European Union. Existing EU laws and regulations are now all incorporated into UK law (if they weren’t already) as a result of the EU Withdrawal Act 2018.

The only two slight changes – which will only affect a very small number of employers and employees – are that if there is no deal, UK based workers will no longer have the right to request that their employer sets up a European Works Council (something which only applies if the employer operates in two or more EU countries); and that UK employees who work in an EU country will no longer be protected by the EU’s Insolvency Directive if their employer becomes insolvent.

However, one area of employment law that may become important in the event of “No Deal” – particularly if there are problems in certain sectors – is the right to lay off staff temporarily. As an employer, you can request staff not to attend work at any point, but you can only do so without paying them* if you have an explicit clause in your employment contract.

Only a minority of companies include such a clause these days, since they are rarely if ever needed, and also because those that do have fluctuating demands tend to use “zero hour” contracts or other types of contingent arrangement.

But consider this scenario. Your company makes machines. Currently, you use widgets manufactured in Germany and imported by truck. In the event of a No Deal Brexit, widget imports are delayed, perhaps for a matter of weeks, while new customs arrangements are resolved. You’ve got nothing for your workforce to do but without a lay off clause you’ll need to continue paying them. Could your business survive?

So, you may want to change your employment contracts to incorporate an appropriately worded clause – contact us if you wish to do this.

But before you do, think about these three points

  • Changing contracts – even by agreement – is a time-consuming process.
  • If some or all of your staff won’t accept the change, do you really want to go through the whole process of dismissing them and re-engaging them for something that might not happen?
  • Even if staff do accept the change, it’s likely to affect their morale and commitment. Do the benefits of a lay-off clause outweigh the possible loss of productivity, increased absence or higher turnover?

The right to impose an unpaid lay-off may be a necessary step for your business – but think about it holistically, not simply financially.

(*you may have to pay a small “guarantee payment” for the first 5 days of any lay-off period)

The 15 things that HR should do (but doesn’t always)

Working as I do with small organisations, I’ll often read an article about some great new HR initiative or theory and wonder why we make things so complex. It seems to me that we frequently get so caught up in the processes, jargon and big picture stuff that we neglect what we are really all about. Employment is a relationship and we need to be clear about what it is that we are committing to, as our side of the ‘deal’. After giving it some thought, I’ve distilled it down to 15 points that define what HR should be doing to create a successful relationship (and where there is no HR, what senior managers should make sure they have in place) 

1.       We’ll pay you correctly, on time, and at a rate that is ‘felt fair’ by both sides.

2.       We’ll make sure that you have a safe place to work, with the right equipment and any required protective clothing

3.       We’ll make sure we comply with the law around employment

4.       If you apply for a job with us, we’ll make sure the process is clear and easy to follow, and keep you informed about your application.

5.       If you need training or other support during work, we’ll make sure that it is organised for you in a timely way.

6.       We’ll keep you informed about what’s going on in the organisation and how it affects you, and we’ll listen to your views

7.       If you do something that’s not right, we’ll make you aware of what it is and why – and do what we can to make sure it doesn’t happen again.

8.       If you think we’ve done something wrong, we want you tell us (and feel comfortable about doing so)

9.       If we do get something wrong, we’ll make sure it is put right (for the future, if we can’t correct it now).

10.   We recognise that there may be times when what individuals or groups of employees want may not be the same as what the organisation wants. We’ll always discuss the best way forward and try to reach a consensus if we can

11.   We won’t tolerate a culture where individuals are abused, belittled, harassed or insulted – whoever this is by.

12.   If we need to end your employment, we’ll make sure this is done with respect, professionalism and understanding.

13.   We can’t promise that every day you work here will be enjoyable. But we’ll try to make sure that the unpleasant ones are the exception, not the rule

14.   We understand that you may have things going on in your life outside work.  We’ll do our best to support you and, if we can, accommodate them.

15.   Above all, we recognise that you are a person too.

I’m conscious that I might be accused of coming up with a ‘best practice’ list – anathema to many modern-day HR practitioners. But I prefer to see it as a core set of principles – which can be adapted to virtually any business size, structure or sector. One thing’s for sure – could you say your organisation is doing all 15 currently?