Much has been made of the deal between courier firm Hermes and the GMB union which gives self-employed ‘gig economy’ workers various benefits, such as holiday pay, provided they sign up to follow delivery routes laid down by the company rather than simply set their own delivery route.
One interesting side debate that has occurred among some HR professionals is whether this deal is indicative of the lack of trust that businesses have in employees, and the underlying assumption that employees are inherently less productive than the self-employed unless they are controlled.
It’s an opinion, but one which I think is incorrect. It seems to ignore that work is a complex relationship, with economic, psychological and sociological aspects, which has at its heart a ‘bargain’ – I (the worker) will give you (the business) my time and skill in return for pay, a safe environment and fair treatment by the employer. The power in the relationship usually lies with the employer although there can be times when the employee has the upper hand.
The nature of any bargain is that if I give something up, I expect something in return – otherwise it’s not ‘fair’. So in this situation, the employer giving extra money to individuals wants something back for it – in this case a higher degree of control over the working arrangements. It doesn’t necessarily suggest a lack of trust (the existing system of drivers setting their own routes seems to have worked well enough for both sides) but a recognition that the relationship has subtly changed – and crucially still feels fair to both sides.
Think about it this way. When you are dating someone it’s a fairly loose arrangement, a little like true self-employment. When you’re not with your boy/girlfriend, there’s a certain element of trust (you assume that they are not dating others when you’re not around) but generally you don’t bother too much about what they are doing. When you move in together, the relationship changes – you give up certain things (the ‘right’ to come and go as you please, watch what you like on TV, decorate your room in a particular way) in return for other benefits. No-one is suggesting that loss of control over the TV remote or letting your partner know where you are implies a lack of trust or an inherent belief that single people have more freedom than the cohabiting. You each make a bargain to give certain things up in return for other things, in order to preserve fairness and balance.
So rather than examine the specifics of the GMB-Hermes deal, look at it in the round – it’s about maintaining equilibrium in the relationship.
(If this all sounds a bit theoretical and airy-fairy, there are some real practical implications in the world of work – find out more here)