HR Officer Vacancy

I’m currently recruiting a standalone HR Officer role for one of my clients –  the job advert is below:

BTTG is a world renowned organisation within the textile industry. We research, test, audit and provide professional advice to companies worldwide. We’ve grown significantly in recent years thanks to our high quality standards and professional staff, and to support this growth we are now looking to recruit our first in-house HR role.

You will be currently working in HR and have at least a Level 3 CIPD qualification, and be looking for a career move where you can help establish an HR function that contributes to the company’s development. You’ll have a strong current HR knowledge and be able to give credible support to managers, directors and staff across our various businesses. You will be highly organised, capable of working on your own initiative, IT literate and with a commitment to accuracy and high quality. You’ll set up and review our systems, ensuring that they not only fulfil legal requirements but also run in an effective and efficient way.  You’ll have worked with a diverse workforce and ideally will have experience of an international business. Currently we employ around 100 staff with 15% based overseas, and expect this to grow in coming years.

We offer a competitive salary of between £22-25000, together with other benefits, and the opportunity to develop your career. We actively encourage professional development and are willing to support you to obtain your Level 5 CIPD qualification.

For more information about our work, visit www.bttg.co.uk and www.shirleytech.co.uk.

Please send your CV to our external HR Adviser, Simon Jones: simon@ariadne-associates.co.uk.  You can also contact him for more information about the role

Closing Date: Tuesday 4 October 2016. This is a re-advertisement – previous applicants will be reconsidered automatically and do not need to reapply

BTTG is an Equal Opportunities Employer. No Agencies.

Anger, Brexit and Moving Forward

I was reluctant to write a post about last week’s EU referendum. Enough keyboard warriors have already given their reactions, opinions and solutions. But a couple of recent posts and comments from HR people have changed my mind.

First, let me state that, as a Remain voter, I’ve been through anger, disbelief, shock and all the other emotions that many others (like this, this and this) have also experienced.  It’s small consolation to live in a city which voted overwhelmingly to remain and where I’ve yet to meet anyone who’s anything other than horrified by the result and its implications for them and their children.

But what I will not do is get involved in a blame game. People who voted Leave did so for a variety of individual reasons – some will have had well thought out principled arguments, some were out and out racists, some had a rose-tinted and nostalgic view of England in the 1950s and some were just conned by the duplicitous snake-oil salesmen leading the Leave campaign.  To start trying to demonise the old, or working class people from the de-industrialised north, or those who live in rural areas, or those without a degree, for the way they voted is neither constructive not helpful. Indeed, the demonising of certain groups, particularly by politicians (and I don’t just mean UKIP) is the sort of tactic that has led us to the present situation.

We talk in HR a lot about “engagement” – an ill-defined concept which provokes a range of reactions from evangelism to cynicism. But I remember in one discussion a colleague saying “I can’t really describe what an engaged employee looks like – but I certainly know what a disengaged one is”. What we saw last week was the result of a disengaged population who wanted to kick back against something. As an old boss of mine used to say when discussing union negotiations, “when you’re in a lose/lose situation, do what you want to do”. And that’s what they appear to have done.

The UK seems to be in a collective Kubler-Ross curve at the moment. But the only way we will move forward to is get past the denial and anger stages and start to make the best of our new circumstances.  And maybe that means applying some of the ideas we use to try to improve employee engagement on a wider basis.

All the World’s a Stage

There seem to be a lot of HR related blogs on authenticity at the moment. The concept of “bringing your true self to work” has gained a lot of traction for what are very understandable reasons. If we are looking to improve productivity and get the best from committed and motivated employees, then we need to counter the “reverse superman” effect (a phrase coined by Organisational Development specialist Ali Germain) where people who are talented, capable and innovative in their non-work lives suddenly turn into lifeless corporate drones as soon as they clock in. And creating more human, people centred workplaces may well be the way to attract people to work for our businesses in future.
However, I’m not convinced we actually want real authenticity. Let me give you two examples.
Many years ago, I worked with a senior manager whose life was dominated by his hobby of yachting. His office was full of yachting memorabilia, including a sailing cap he always kept on his desk. People used to hate being summoned to his office because, after 5 minutes of business, they would be subjected to interminable (and to non-sailing types, i.e. most staff) tedious anecdotes about his yacht, sailing generally or his days in the navy. He was being totally “authentic” but the real him was a dreadful bore.
More recently, I had to deal with a disciplinary situation where an employee was constantly rude and aggressive to colleagues, but never in front of her manager. Following a particular incident, she was suspended and ultimately dismissed. During the investigation, many people commented that it was good that management had now seen her true colours. In her hearing, she argued that she had done nothing that wasn’t warranted and that she had always been like that – even using the phrase “what you see is what you get”.
But even if we want to get the “real person” in work I very much doubt we will. There have been numerous psychological studies about how people modify their behaviour in different environments – as Shakespeare put it “one man in his time plays many parts”. It’s one of the HR clichés that you don’t have to be friends the people you work with – and if you aren’t, you probably won’t be comfortable with showing your real feelings or personality in the working environment – no matter how much you like your organisation, job or get on with colleagues at a superficial or professional level.
When we talk about authenticity in HR, what I suspect we really mean is that we’d quite like people to show some of the nicer aspects of their personality in work, maybe with the odd idiosyncrasy thrown in, not their misogynistic or racist views or even their tendency to drone on about their yachting exploits at the weekend.

What would you do if you found you employed a porn star?

The heady combination of sex and employment law much beloved by the press came to the forefront in a recent case involving an NHS worker who claimed unfair dismissal after her bosses found out she appeared in pornographic movies. Although the judgment in the case is still awaited*, it does raise a lot of questions about how far an employer can go in regulating the behaviour outside work of employees.

The simple facts of the case are fairly straightforward. Ms Molloy was employed as a medical secretary to an NHS consultant. Although she would have access to a lot of patient information, she would rarely deal with or be seen by patients – it was purely an administrative role. There appears from the press reports to have been no issues with her work.

However, outside of work, she appeared in a number of pornographic films and apparently also advertised what are referred to variously as “kinky adult services”.

No-one in the Trust was apparently aware of this until it was brought to their attention by another employee (whom a number of press reports refer to as a “whistleblower” although it’s doubtful whether reporting on a colleague’s legal out of work activities would necessarily be covered by the whistleblowing protections).

Following this information, Ms Molloy was allegedly given a “resign or be dismissed” ultimatum.

So – were Ms Molloy’s activities outside work any business of her employer?

The Trust appears to have relied on two aspects – that she had breached their policy on second jobs, and that her behaviour had brought them into disrepute.  I wrote about how to deal with employees who have more than one job here, and it’s difficult to see how having a non-health service job in her own time would cause a problem (especially since in the NHS many senior professionals have second jobs) . At worst, it might be a warning for failing to notify them.

So did her behaviour bring the NHS into disrepute? She wasn’t patient facing, and it appears that her activities had been going on for some time without attracting any notice (which given that online porn is easily available is quite surprising).  Was the trust’s reputation damaged by being seen to employ her? Would the press have made anything more of the issue than they have done anyway, had they somehow got hold of the information sooner?  Or would public confidence be damaged? It’s interesting that in an admittedly unscientific newspaper poll, an overwhelming majority felt she should not have been dismissed (a suspiciously convenient 69%!)

Of course, many people find pornography distasteful, immoral or demeaning to women. But is a personal moral opinion grounds to sack someone doing something that isn’t illegal? In employment terms, you’d really need to show that continuing to employ the person was causing significant damage to your business to justify dismissal – was it within the range of reasonable responses to the issue? It might well be a case of “Some other substantial reason” if this were the case.

*Update Sept 2016 – Ms Molloy’s claim was successful, primarily on the grounds that the Trust had failed to follow any real procedure, although the judge felt that the disrepute issue would have potentially been a fair reason had they dealt with matters correctly.

The World’s most expensive training course?

Like many football fans, I watched events at Old Trafford yesterday – where the match was abandoned before kick-off after a “suspect device” was found in the stadium – with initial concern, followed by relief that the incident appeared to be a false alarm, and finally a degree of amusement when it was revealed that the mysterious package was in fact a dummy bomb left over from an exercise to train sniffer dogs in the ground several days previously. Several comments on social media at the end of the day expressed the view that they hoped the individual(s) responsible to be fired this morning.

But if your staff were responsible for such an incident, would you be considering dismissing them today? After all, we all like someone to blame, and there’s no doubt that the incident caused massive inconvenience to a lot of people. Indeed, local politicians seem to have jumped on the scapegoating bandwagon

But consider it this way. That error gave the emergency services the best way of testing their disaster plans in the event of a suspected bomb. They successfully evacuated 75000 people from the ground, put in place public transport plans to get them away from the area, and ensured that everything was done without panic or problem. But I’m also sure that they will be reviewing today what worked less well and making changes to resolve problems.

No matter how well planned your training, people will always behave differently when they think the event is actually happening (compare what happens during a planned fire drill and how people behave when they think there is real fire). So rather than blame, we should consider yesterday as a very high profile learning experience. The individuals concerned with leaving the dummy bomb behind will never again forget to carry out basic checks, while the emergency services will probably never have a better opportunity to safely test their procedures in a real life situation.

So blame, or thanks? Which would your company go for?