Last year, I published a post which outlined the 15 things that HR should do – at a minimum – for the people who work within a business. Although I’d argue that doing these things for workers has a positive impact on employers as well, a more sceptical businessperson might wonder if and how their company would benefit from HR. After all, why would you pay for something if you aren’t getting something in return? So here are my 12 reasons why a business would want HR:
1. We’ll make sure that not only do you comply with employment laws, but that we implement them in a way that fits the business strategy and culture
2. We’ll make sure that the business is able to get the right people, in the right number, at the right time.
3. We’ll advise you on the ‘people consequences’ of any business proposals, so that you are taking decisions on the future with full knowledge of all the issues (not just the financial ones)
4. When problems occur with individuals, or groups of employees, we’ll look to find sensible, legal and effective solutions to minimise the damage to the organisation
5. We’ll be your experts in the labour market, knowing what outside factors will have an impact on helping us to deliver – or which need to be overcome to deliver – point 2 above.
6. When changes happen, we’ll understand the best way to minimise disruption and achieve what you want to set out.
7. HR isn’t your business conscience – but we will remind you that you have ethical responsibilities (and normal human emotions) that need to be factored in
8. We’re not your police either – so if we need to put in policies, systems, or procedures, we’ll make sure they are there for a clear and understandable reason and that everyone understands the consequences of not complying
9. We’ll manage training and development, so that people in the business get the skills they need to do their jobs in a way that’s cost-effective.
10. We’ll use our specialist knowledge to support managers to manage people more effectively
11. If a problem needs a long-term solution, we won’t just offer you a quick fix
12. If there’s a new idea floating around, we’ll look for evidence that it will actually improve things before recommending you implement it
Human Resources by Nick Youngson CC BY-SA 3.0 Alpha Stock Images